Privacy Policy

1. Introduction

Abundant Life Hope is a registered Community-Based Organisation (Serial No. CBO 0018456, Registration No. DSD/47/280/02/97914) operating in Mwiki Sub-Location, Mwiki Ward, Kasarani Division, Kasarani Constituency, Nairobi County, Kenya. We are committed to protecting the privacy and personal information of everyone who interacts with us — community members, website visitors, volunteers, partners and other stakeholders.

This Privacy Policy explains the types of information we may collect, how we use it, how we protect it, and the choices available to individuals.

2. Information We May Collect

We may collect personal information in the following situations:

• When someone contacts us through the website contact form or by other means.
• When someone applies to volunteer or expresses interest in partnering with us.
• When community members register for or participate in programmes and activities.
• When partners or organisations share information for collaboration purposes.
• Technical information automatically collected when visiting this website (such as browser type, device type, and approximate location data if enabled).

The types of information may include name, contact details (email, phone number), location within the community, and any other information voluntarily provided.

3. How We Use Personal Information

We use personal information only for legitimate organisational purposes, including:

• Responding to enquiries and providing information about our work.
• Managing volunteer applications and partnership discussions.
• Planning, delivering and monitoring community programmes.
• Communicating updates about activities (where consent has been given).
• Improving the website and user experience.
• Meeting any legal or regulatory requirements that may apply.

4. How We Protect Information

We take reasonable administrative, technical and physical measures to protect personal information against unauthorised access, loss, misuse or alteration. Access to personal information is limited to authorised persons who need it for organisational purposes.

5. Sharing of Information

We do not sell personal information. We may share information only when necessary for programme delivery, with trusted partners under appropriate agreements, or when required by law. Any sharing will be limited to what is necessary and, where possible, done with the knowledge of the individual concerned.

6. Your Rights and Choices

Individuals may request access to, correction of, or deletion of their personal information held by Abundant Life Hope, subject to any legal or operational limitations. Requests can be made through our Contact page. We will respond in a reasonable time.

7. Children’s Information

We take special care with information relating to children. Any collection or use of children’s information will be done with appropriate consent from parents or guardians and only for legitimate programme purposes.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this page. Significant changes will be highlighted.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Abundant Life Hope through the Contact page.

Last updated:September 2026
Organisation: Abundant Life Hope · CBO 0018456 · Reg. No. DSD/47/280/02/97914